Inspiring emotional healing through premium products and curated keepsakes. • Shea Heals™ - Your journey begins within. • Luxury Healing Apparel & Keepsakes. •
General Questions
Find clarity and supportive answers to your initial inquiries about our brand, healing practices, and mindful products.
What is the core mission of Shea Heals™?
Shea Heals™ is dedicated to inspiring emotional healing and transformation. We craft premium apparel, journals, and keepsakes that serve as intentional tools for your journey toward serenity and self-discovery.
How do I book a Write, Smash & Heal™ session?
Our signature healing experiences can be booked directly through the 'Book Online' section of our website. Select your preferred experience and time slot to begin your guided path to emotional release.
Are the products suitable for gifting?
Absolutely. Each Shea Heals™ product is packaged with care to enhance the luxury healing experience. Our healing boxes and keepsake journals make thoughtful, intentional gifts for anyone navigating a path toward wholeness.
How can I get intentional guidance on my journey?
We encourage reaching out for professional guidance or exploring our specialized resources. Whether you have questions about custom orders or need assistance with session booking, our supportive team is here to assist.
Product Questions
Jewelry Materials
Shea Heals™ jewelry is a handmade healing keepsake created from real broken plate pieces and restored with gold to represent Broken, Yet Chosen™.
Each pendant is permanently preserved in resin to protect its beauty and purpose.
Settings may include stainless steel and alloy components.
• Stainless steel is durable and resistant to tarnishing
• Alloy components may naturally change color over time
This natural change does not affect the healing pendant itself.
Apparel Care
Shea Heals™ apparel is carefully selected for comfort, durability, and everyday wear. Each piece is designed to feel soft, supportive, and aligned with your healing journey.
To preserve the quality of your apparel:
• Machine wash cold
• Wash inside out
• Do not bleach
• Hang to dry or tumble dry low
This will help maintain the fabric, lettering, and overall appearance of your garment.
Healing Boxes
Each Shea Heals™ healing box is thoughtfully prepared to support your personal healing journey. These collections may include the Write, Smash & Heal™ journal, healing apparel, handmade jewelry, candles, and other intentional keepsakes created to encourage reflection, release, and renewal.
Every box is assembled with care, love, and purpose, and may vary based on availability and current offerings.
Healing Experiences FAQ
What is the Write, Smash & Heal™ experience?
Write, Smash & Heal™ is a guided emotional release experience created by Shea Heals™. Participants begin with intentional journaling to express what they have been carrying, followed by a safe plate-breaking release as a way to let go physically and emotionally.
This process allows individuals to release emotional weight, reflect, and move forward with greater peace and clarity.
How do I book a healing session?
Sessions can be booked directly through our online portal. Select your preferred experience, choose an available date, and you will receive a confirmation with prep-materials to help you ground before your visit.
What is included in the Healing Boxes?
Shea Heals™ Healing Boxes are thoughtfully prepared to support your healing journey at home. Each box may include the Write, Smash & Heal™ journal, healing apparel, handmade jewelry, a candle, and intentional keepsakes created to encourage reflection, release, and renewal.
Every box is assembled with care, love, and purpose, and contents may vary based on the collection.
Are these experiences suitable for beginners?
Yes. Write, Smash & Heal™ is designed to be a supportive experience for individuals at any stage of their healing journey. Participants are gently guided through journaling, reflection, and safe emotional release at their own pace.
Shea Heals™ provides emotional wellness experiences and guidance based on personal healing education, practices, and training. However, we are not licensed therapists, counselors, or medical professionals, and our services are not a substitute for professional mental health care, therapy, or medical treatment.
If you are currently in crisis or need clinical support, we encourage you to seek help from a licensed mental health professional.
Can I host a private group session?
Yes, we offer private bookings for groups seeking a collective healing encounter. Please reach out via our contact page for custom arrangements and availability for private circles.
Shipping & Returns
Shipping & Order Policies
Returns & Exchanges
What is your return policy?
We accept returns of unworn apparel and unopened keepsakes within 14 days of delivery. Items must be in their original condition. To initiate a return, please contact our support team at support@sheaheals.com.
When will my order arrive?
Standard delivery for our Healing Apparel and Keepsakes typically takes 5–7 business days. For our curated Healing Boxes, please allow up to 10 days for intentional packaging and preparation.
Can I modify or cancel my order?
Orders enter the fulfillment process quickly. You may request modifications or cancellations within 24 hours of purchase. After this window, the journey of your item toward you has begun and cannot be altered.
Are any items non-returnable?
Due to their personal nature and bespoke creation, Healing Journals, used spiritual tools, and custom healing boxes are final sale and non-returnable. This ensures the energetic purity of every item provided.
What if my item arrives damaged?
If your items have been affected during their transition, please email photos of the damage and your order number within 48 hours of receipt. We will prioritize a replacement for your journey.
Do you ship internationally?
Yes, Shea Heals™ shares spiritual growth tools globally. Shipping rates and delivery times vary by destination. Please note that customs duties or taxes are the responsibility of the recipient.